Empowering Employees with a Culture of Care
“Globe Telecom, Inc. prioritises health, safety, and growth for its employees.”
Founded in 1935, Globe Telecom, Inc. is a leading digital solutions platform and top telecommunications provider in the Philippines. The company offers a comprehensive range of services, including mobile, fixed-line, broadband, and digital solutions to cater to the diverse needs of its customers.
At the heart of its mission is the Circle of Happiness philosophy, which perpetuates the belief that by taking care of its employees, they, in turn, provide excellent service to customers, leading to satisfied shareholders. This commitment drives Globe’s strategy of fostering a culture of care where employees can thrive.
Globe prioritises holistic employee care through “Alagang Globe” (Globe Cares), an initiative focused on meeting the physical, mental, social, career, and financial needs of its workforce.
The organisation has taken bold steps to support employee’s holistic well-being. Globe introduced DUDE Bot, initially designed for daily health monitoring during the pandemic, but has since evolved into a comprehensive wellness platform that delivers regular health tips and serves as a channel for feedback and concerns.
Recognizing the importance of mental health, Globe offers Hopechat, a 24/7 counselling service connecting employees with licensed psychologists, and access to KonsultaMD for virtual medical consultations. Globe’s commitment to employee health is further reflected in the success of its flu vaccination program, with 4,700 vaccinations administered in 2023.
Supporting Globe’s efforts is the Occupational Health and Safety Management System, which earned ISO 45001 certification. In 2023, Globe provided six eCourses on Occupational Safety and Health, covering essential topics such as employee rights, workplace hazards, and emergency protocols, ensuring employees are equipped to navigate safety challenges confidently.
Globe ensures to promote work-life balance with competitive benefits that exceed statutory requirements, including 105 days of paid maternity leave, 10 days of paternity leave, and special credits for solo parents. Its hybrid work model offers employees the flexibility to work from the office three days a week, while enjoying remote work on other days. This model encourages collaboration, innovation, and enables employees to effectively manage personal responsibilities, reinforcing Globe’s people-first approach.
On-site gym facilities and discounts at partner gyms inspire employees to maintain active lifestyles. Over 20 GClubs encourage employees to pursue personal interests beyond work, with several clubs leading initiatives that support underserved communities. Globe’s myChoice Program empowers employees to customise their benefits to suit individual needs, boosting satisfaction. Mental health leaves and access to in-house psychologists further reinforce Globe’s dedication to holistic employee wellness.
To maintain the organisation’s high employee engagement, the company uses Topical Pulse Surveys and Employee Lifecycle Surveys to gather insights and address employee key concerns. DUDE Bot continues to promote psychological safety by allowing employees to share their sentiments and suggestions anonymously, fostering a culture of open communication.
Globe’s people-centric approach has resulted in outstanding engagement ratings and a positive work environment where employees thrive. With a focus on employee well-being and continuous innovation, Globe is well-positioned to achieve sustainable growth, as the company fulfils its purpose of uplifting Filipino lives. As the company evolves into a leading digital solutions platform, its commitment to employee care will remain a core part of its strategy for long-term success.
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