Fuelling Financial Empowerment
“Home Credit Philippines strives for a progressive and financially inclusive future.”
HC Consumer Finance Philippines Inc, better known as Home Credit Philippines, the leading consumer finance provider in the country, has been presented with the ACES Awards accolade for Industry Champions of the Year. This award commemorates the company’s dedication to financial inclusion, digital empowerment, and sustainable economic growth, which are values that shape its operations from end to end, as well as its future-oriented mission.
Founded in 2013, Home Credit Philippines quickly rose as a highly influential player in consumer finance. As a non-bank financial institution, the company makes credit accessible to millions of Filipinos, with 11 million customers served and counting. Its unique offerings include instalment financing at low or 0% interest, cash loans, a credit card exclusively for qualified customers, and the innovative Qwarta virtual spending limit. These services are offered through partnerships with over 15,000 stores nationwide, making credit accessible for everyone and not just first-time borrowers.
The company’s dedication to financial inclusion is especially notable. In 2018, Home Credit Philippines became the first non-bank institution in the country to issue credit cards, a significant milestone endorsed by the Bangko Sentral ng Pilipinas. This achievement reflects its commitment to offering reliable financial services, extending a trusted alternative to informal lenders and fostering financial empowerment across the nation.
Home Credit Philippines embraces a strong sustainability framework aligned with the European Sustainability Reporting Standards, actively contributing to the United Nations Sustainable Development Goals (SDGs). The company’s sustainability agenda is built on three pillars: digital empowerment, financial inclusion, and economic growth. These pillars guide its corporate social responsibility (CSR) initiatives, financial literacy programs, and support for small businesses.
In terms of governance, Home Credit maintains a transparent framework that includes an ESG policy, an Employee Discipline Policy, and anti-bribery and anti-money laundering protocols. This adherence to governance strengthens its ability to deliver responsible financial services to its customers, building up resilience and long-term growth. On top of that, an enterprise-wide risk management framework ensures responsible credit operations, reducing risk and optimising underwriting capabilities. The company also conducts materiality assessments to continuously refine its ESG strategy by ascertaining their priority issues.
In regards to its employees, Home Credit Philippines places high value on diversity and inclusion, reflecting this in its robust talent development initiatives. The company employs over 15,000 people nationwide, and approximately 9,000 Millennials and 5,000 Gen Z employees make up the majority of its youthful workforce. In 2024, the company achieved a 49% female representation overall, with 5 women in leadership roles, underscoring its commitment to equity.
Home Credit has implemented diversity, equity, and inclusion (DEI) principles in talent management, promoting an environment where every employee can thrive. The company’s various initiatives include LGBTQ+ advocacy and support for women in leadership, further demonstrated by the company’s involvement in national Pride events and partnerships with local LGBTQ+ organisations.
In the same vein, Home Credit Philippines emphasises employee well-being and career growth through its #WellnessForLife programs, which offer comprehensive health insurance, mental health support, and wellness activities. Employee engagement is further fostered through employee social clubs, monthly sessions with executives, town halls, and biannual surveys that inform continuous improvements. More recently, the company also won a 2024 International Gold Stevie Award for Team Building for its 10th Year Anniversary Nationwide Celebration for Employees.
Training and career advancement are also central to Home Credit Philippines’s strategy. Digital training modules and a recently launched HYPE Data Analytics Acceleration Program for fresh graduates support continuous professional growth. Acknowledged with the 2023 Bronze accolade for Excellence in the Use of HR Tech by the HR Excellence Awards, Home Credit Philippines continues to prioritise employee development through mentorship, shadowing, and leadership programs.
Home Credit Philippines’ recognition as an Industry Champion is a testament to its success in fostering a financially inclusive and sustainably driven ecosystem. By bridging the gap in consumer finance, promoting digital transformation, and upholding a people-centric approach, Home Credit serves as a pivotal ally for financial empowerment in the Philippines. This prestigious award affirms its role as an industry leader and a valuable partner to millions of Filipinos striving for a more empowered, financially inclusive future.
Organised By
Knowledge Partner
Research Partner
News Distribution Partner
Trophy Partner
© Copyright 2024 MORS AFFAIRS SDN BHD – 201401008152 (1084230-V) | All Rights Reserved
