In a rapidly evolving business landscape, Sally O’Hara stands out as a transformative leader at the helm of Krungthai-AXA Life Insurance (KTAXA) as the CEO, reshaping the insurance sector in Thailand and beyond. Her leadership philosophy intertwines sustainability, community engagement, and employee well-being, establishing a holistic approach to corporate social responsibility (CSR). With a commitment to both the environment and society, O’Hara is paving the way for a brighter future.
At KTAXA, under O’Hara’s stewardship, Corporate Responsibility is strategically grounded in three core pillars: environmental sustainability, community engagement, and employee well-being. This has culminated in the rollout of initiatives that resonate deeply with the community and environment, with campaigns such as ‘Commit to Climate’ that accelerates the company’s transition to a sustainable future, and Save Our Sea, aimed at conserving the natural ecosystems and reducing plastic.
With an educational background from Australia, O’Hara’s academic journey was a pivotal experience that equipped her with the tools needed for her future success. She attributes much of her leadership prowess to the invaluable lessons learned from mentors and real-life experiences, emphasising that practical knowledge often surpasses theoretical understanding.
Throughout her career, O’Hara has drawn inspiration from numerous role models, particularly those who have shown her the importance of humility and accountability in leadership. Her experiences have instilled in her the belief that leadership is about fostering a culture of inclusivity and collaboration. As a woman in a predominantly male industry, she champions authenticity, encouraging others to embrace their true selves.
O’Hara’s leadership style is characterised by openness and a collaborative spirit. She believes that every voice matters, and actively engages her team in the decision-making process, ensuring they feel valued and invested in the company’s vision. This approach has not only cultivated innovation but also fostered a sense of belonging within KTAXA. Understanding her strengths and limitations, she surrounds herself with talented individuals, creating a dynamic and healthy environment where creativity can thrive.
O’Hara’s insights on leadership extend to the broader business landscape. She acknowledges the evolution of leadership styles, advocating for a shift from autocratic to more democratic approaches. In her view, effective leadership today is about empowering and energising employees rather than exerting control. She draws attention to the importance of resilience, adaptability, and continuous learning, qualities she believes are essential for success in the ever-changing corporate environment.
Beyond her corporate responsibilities, O’Hara is deeply committed to community engagement and employee well-being, as evidenced through KTAXA’s extensive CSR initiatives. Her vision encompasses environmental sustainability and health initiatives, underscoring her dedication to creating a positive impact on society. Notable programs include the Caravan Health Check, which provides free medical services to across the country, and the ‘Know You Can’ Football Youth Academy, which promotes health and fitness among Thai youths and underprivileged children.
Winning the ACES Award for being one of Asia’s Most Inspiring Executives is a significant achievement for O’Hara. She sees this as an opportunity to further advocate for sustainability within the life insurance sector and inspire others in the industry to follow suit. With her tenacious devotion to excellence, O’Hara continues to inspire those around her, proving that authentic leadership and a passion for social responsibility can drive meaningful change in business and society.
