Founded in 1989 in Vietnam, Viettel Group has grown into one of the world’s fastest-expanding telecommunications giants, serving over 110 million subscribers across 11 countries in Asia, America, and Africa. With a workforce of more than 70,000 employees, Viettel’s expertise extends beyond telecommunications, covering hi-tech research and development, information technology, construction, and postal services.
Viettel has the largest infrastructure in most of its markets. In Vietnam alone, the company operates over 70,000 base transceiver stations, providing up to 95 percent coverage nationwide, even reaching remote regions and islands. As one of the first operators worldwide to achieve nationwide 4G coverage, Viettel ensures high-speed connectivity using world-class 4T4R technology. By the end of 2019, the number of 4G subscribers had doubled compared to 2018, reaching 23 million users.
A Globally Recognized Brand
Viettel Group’s rapid expansion and innovative strategies have earned it recognition on the global stage. From 2014 to 2019, Brand Finance ranked Viettel among the top 50 fastest-growing brands in the world, making it the only Southeast Asian company to achieve this distinction. Additionally, the company secured a position in the top 30 of the Brand Finance Telecoms 150 report in 2020, further solidifying its status as a major player in the telecommunications sector.
Pioneering the Future With 5G and Digital Transformation
Viettel is embarking on a comprehensive digital transformation to enhance its competitiveness by improving customer experience, increasing operational efficiency, and fostering revenue growth. This transformation involves digitizing processes, modernizing business models, and cultivating a strong digital culture across the organization.
A major focus area is the rollout of 5G technology, which Viettel views as a key driver of future innovation for both domestic and global tech industries. In January 2020, Viettel successfully conducted Vietnam’s first 5G video call, becoming one of the first 50 network operators worldwide to deploy 5G technology, according to the Global System for Mobile Communications Association. Viettel is also one of a handful of companies that manufactures 5G network equipment, positioning itself as a leader in the next generation of telecommunications.
A Commitment to Social Impact
As part of its vision to be a “Caring Innovator,” Viettel integrates corporate social responsibility into its core business. The company actively contributes to healthcare, education, and poverty reduction through a range of impactful initiatives. Its Operation Healthy Heart program funds life-saving surgeries for children under 16 years old with congenital heart disease, while the Educational Network Program, launched in 2008, provides free broadband internet access to schools and educational institutions across Vietnam, ensuring digital connectivity for future generations.
A People-Centric Workplace
Viettel places great emphasis on employee well-being, offering competitive salaries, performance-based bonuses, and premium health insurance packages. To encourage a balanced lifestyle, the company covers membership fees for sports and arts clubs, promoting both physical and mental well-being. Employees facing financial hardship receive direct assistance, reinforcing Viettel’s commitment to fostering a supportive and inclusive workplace.
Setting the Gold Standard in Telecommunications
With a strong infrastructure, cutting-edge technology, and a deep commitment to social responsibility, Viettel continues to set the benchmark in the telecommunications industry. The company’s ability to balance business success with innovation and community impact makes it a formidable force in the global market.
Shanggari Balakrishnan, Chief Executive Officer of MORS Group, described Viettel as a company that has covered every aspect of outstanding business practices admirably, with concentrated focus on its business, technology, publics, community, and employees.
