Established in 1988 as the corporate arm of Universiti Sains Malaysia (USM), the USAINS Group of Companies has grown into a dynamic organization offering consultancy, contract research, and talent development. The Group is responsible for managing USM’s diverse assets, including properties, projects, programs, and enterprises, either directly or through key subsidiaries. At its core, USAINS is committed to making a meaningful impact on both USM and the surrounding community.
Expanding Reach and Market Presence
Today, USAINS serves over 500 clients, ranging from small enterprises to multinational corporations in Malaysia, as well as public-listed and international companies across the USA and Europe. Its ability to provide specialized, high-quality services tailored to evolving industry demands gives it a distinct competitive edge. By focusing on niche markets and keeping pace with technological advancements, USAINS continues to strengthen its market position.
A Strong Financial Foundation
Since its inception, USAINS has achieved a revenue milestone of MYR46.7 million, contributing at least MYR15.8 million in income to USM. Its subsidiaries, Usains Infotech Sdn Bhd and Usains Healthcare (formerly Usains Tech Services), have generated MYR13.7 million and MYR17.4 million in revenue, respectively. More recently, USAINS successfully expanded Hospital USM Executive Health Services (EHS) at Kubang Kerian, Kelantan, increasing its bed capacity from 10 to 40 beds and achieving MYR38 million in sales—the highest recorded since its establishment.
Navigating Challenges and Adapting to Change
Like any business, USAINS faces challenges, particularly with the slow economic recovery affecting demand for training programs. To counteract this, the company has pivoted toward reskilling and upskilling initiatives funded by the government. With many employers continuing to invest in employee development, USAINS ensures a steady demand for its services while remaining adaptable to market changes.
Maintaining a Competitive Edge
As USAINS grows, it remains committed to service excellence. The Group continuously upgrades its technology, implements innovative marketing strategies, and identifies underserved market niches. These efforts ensure that USAINS stays relevant, provides value to its clients, and maintains its unique position in the industry.
A Future Built on Sustainability and Innovation
Over the next five years, USAINS will focus on three key pillars. First, it will enhance sustainability efforts through a data-driven strategy aligned with its core values. Second, the Group will further differentiate its products and services to maximize profitability. Lastly, USAINS will continue investing in soft skill training for employees, ensuring they remain innovative and resilient in an ever-changing business landscape.
Commitment to Corporate Social Responsibility
Beyond business, USAINS is dedicated to education-driven corporate social responsibility initiatives. The Group supports underprivileged students with scholarships, endowment funds, and job placements upon graduation, reinforcing its belief in the transformative power of education.
Recognition and Future Opportunities
Honored as one of Asia’s Most Promising SMEs by ACES, USAINS sees this prestigious award as a gateway to new opportunities. The recognition not only boosts the Group’s credibility and reputation but also strengthens its ability to attract new partnerships, increase sales, and enhance employee engagement and loyalty.
