Telekom Malaysia Berhad (TM) stands as Malaysia’s broadband champion and a leading integrated information and communications group, offering a comprehensive range of broadband, data, and fixed-line communication services. As a market leader, TM is dedicated to creating value for stakeholders in an increasingly competitive industry. The company prioritizes delivering an exceptional customer experience by continuously improving service quality and driving innovation, all while enhancing operational efficiency and productivity.
Advancing Malaysia’s Digital Landscape
With its extensive global connectivity, robust network infrastructure, and deep industry expertise, TM is positioned to elevate Malaysia into a regional Internet hub and digital gateway for Southeast Asia. The company remains steadfast in its transformation into a next-generation communications provider, aiming to offer an integrated digital lifestyle to Malaysians. TM’s commitment to connectivity, communication, and collaboration aligns with its broader vision of supporting Malaysia’s progress toward a high-income economy.
Commitment to Employer Excellence
With a workforce of 27,000 employees, TM has been recognized as one of the 100 organizations across Asia to receive the Excellence in Building the Employer Brand award at the 5th Asian Best Employer Brand Awards in 2014. TM fosters a dynamic work environment through initiatives like Ways of Working (WOW), which enhances productivity and efficiency across the organization. This methodology emphasizes process efficiency, performance management, organizational skills, mindset development, and customer-centric behaviors.
In addition to its structured approach to workplace excellence, TM offers highly competitive remuneration and benefits packages. The company adheres to all legal and industry standards regarding working hours, compensation, and customary benefits, ensuring attractive salaries and variable remuneration tied to performance. TM leads the industry in offering employee benefits, reinforcing its position as an employer of choice.
Corporate Responsibility and Sustainability
As a responsible corporate entity, TM upholds good governance, transparency, and ethical business practices to ensure operational sustainability. The company’s Corporate Responsibility (CR) framework promotes responsible business conduct across four key areas: the marketplace, workplace, community, and environment. TM’s corporate outreach initiatives focus on ICT development through three major platforms: education, community and nation-building, and environmental conservation.
TM places a strong emphasis on employee volunteerism, recognizing that its people are its greatest asset. The company nurtures a spirit of unity through the 1 TM initiative, fostering teamwork and a strong sense of belonging among employees. In September 2013, TM formalized its long-standing culture of volunteerism with the launch of TM ROVers—TM Reaching Out Volunteers—a movement aligned with its CR tagline, “Reaching Out.” Today, TM boasts a nationwide network of over 12,000 ROVers dedicated to making a meaningful impact.
Recognitions and Industry Leadership
TM’s commitment to excellence has earned it numerous accolades. The company was honored with the Most Organized Investor Relations, Best Senior Management IR Support, Best Strategic CSR, and Best Annual Report in Malaysia at Alpha Southeast Asia’s 4th Annual Corporate Awards in 2014. TM was also recognized among the 100 Organizations across Asia for Excellence in Building the Employer Brand at the 5th Asian Best Employer Brand Awards. Additionally, TM secured the prestigious Chairman’s Award at the World Congress on Information Technology (WCIT) 2014 in Guadalajara, Mexico, further solidifying its leadership in the ICT sector.
