PT Eka Mas Republik

Pioneering the Future of Digital Connectivity in Indonesia‍

PT. Eka Mas Republik, operating as MyRepublic, stands out as a leading Internet Service Provider (ISP) in Indonesia, recognized for its contributions to digital accessibility and cutting-edge internet solutions. Since its founding in 2015, MyRepublic has provided high-speed fibre internet and pay TV services to residential customers and small-to-medium enterprises (SMEs), solidifying its position as a key player in the country’s fast-evolving telecommunications landscape.

At the core of MyRepublic’s success is its commitment to delivering high-quality, full-fibre optic internet with symmetrical upload and download speeds, ensuring seamless connectivity without Fair Usage Policy (FUP) restrictions. This focus meets the needs of Indonesia’s growing digital society, where robust and uninterrupted internet is essential for everything from remote work to entertainment.

‍Expansion, Customer-Centric Innovation, and Technological Excellence‍

MyRepublic has rapidly expanded its coverage, growing from 21 branches in 2022 to 48 in 2023, with projections to exceed 57 in 2024. This aggressive expansion strategy has enabled the company to extend its services to over 3 million homes, bridging the digital divide in various regions. By 2024, MyRepublic had successfully doubled its subscriber base since 2022, reaching over 700,000 customers—an achievement driven by strategic branch rollouts and increased home-pass capabilities.

Customer satisfaction remains a cornerstone of MyRepublic’s operations, with round-the-clock support available through multiple channels, including live chat, email, and call centers. By offering reliable solutions to connectivity issues, the company fosters strong customer loyalty and maintains its reputation for high-quality service.

Underpinning MyRepublic’s technological advancements is its commitment to innovation. The company has implemented a Geographic Information System (GIS) for precise network planning and Dense Wavelength Division Multiplexing (DWDM) technology to enhance bandwidth capacity. Additionally, MyRepublic has embraced “Zero Touch Operation,” a cloud-based automation initiative developed in collaboration with Google Cloud, integrating data management systems like the Network Information System Application (NISA) for swift issue resolution.‍

Industry Recognition and Social Impact‍

MyRepublic’s impact extends beyond connectivity, with corporate social responsibility (CSR) initiatives aligned with the United Nations’ Sustainable Development Goals (SDGs). Supporting SDG 4 (Quality Education), the company provides free internet access to schools and conducts digital literacy seminars. It also contributes to SDG 11 (Sustainable Cities and Communities) by offering free internet in places of worship and advancing SDG 9 (Industry, Innovation, and Infrastructure) through local digitalization projects.

The company’s achievements have been recognized with industry awards, including the Speedtest Awards™ by Ookla®, the Asian Telecom Awards 2023–2024, and the APAC Stevie Awards 2024, acknowledging MyRepublic’s high-speed internet services and technological leadership. CEO Timotius Max Sulaiman’s strategic leadership has also earned individual recognition, highlighting his role in driving MyRepublic’s growth and innovation.‍

A Vision for Continued Growth‍

Looking ahead, MyRepublic aims to expand its footprint across Indonesia, extending digital access to more communities and businesses. Upcoming projects include further infrastructure enhancements and strengthened partnerships with Over-the-Top (OTT) platforms to diversify service offerings.

As the recipient of the Asia’s Best Performing Companies award by the ACES Awards, MyRepublic exemplifies a blend of innovation, customer-centricity, and community engagement. With a strong foundation in technology and a commitment to bridging Indonesia’s digital divide, PT. Eka Mas Republik is well-positioned to shape the future of digital connectivity in Indonesia and beyond.

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