Established in 1916, Philippine National Bank (PNB) is the first universal bank in the Philippines and one of the largest privately-owned commercial banks in the country. Fully privatized in 2007, PNB has been at the forefront of the country’s economic development, particularly in agricultural modernization and trade finance. It is widely recognized as the “Bangko ng Bayan” (Bank of the People), reflecting its commitment to providing financial services to Filipinos worldwide for over a century.
Commitment to Service and Innovation
PNB stands out as a customer-centric institution with a dedication to financial growth, innovation, and service excellence. Their service philosophy, termed “malalapitan” (approachable), emphasizes professionalism, integrity, and the right to prosperity for all. PNB’s extensive network of over 600 domestic branches and more than 70 overseas branches and subsidiaries make it a truly global financial partner, serving individuals, corporations, and government units alike.
Pioneering Financial Services
Over the years, PNB has introduced numerous innovations in the banking sector, such as roving ATM services via “Bank on Wheels,” computerized banking, ATM banking, mobile money, and the introduction of Unit Investment Trust Fund (UITF) ATMs. Their continuous focus on modernizing financial services has positioned them as a leader in the Philippine banking industry.
Resilience During the Pandemic
When the COVID-19 pandemic disrupted the world, PNB demonstrated its resilience by quickly implementing business continuity plans to ensure the ongoing delivery of essential services. The shift to online banking during the pandemic led to the introduction of their web-based online account opening platform in 2021, as well as the re-launch of the PNB Digital App with enhanced features and security. The bank’s ability to adapt to the changing needs of its customers during this crisis earned it several awards, including “Best Managed Bank during COVID-19.”
Recognizing Employee Growth and Contribution
PNB’s commitment to employee development is reflected in its recognition as the #1 workplace in the Philippines for career growth by LinkedIn. A win at the ACES Awards would solidify PNB’s reputation as a sustainable and trustworthy financial institution, further motivating its employees and validating their ongoing contributions to the bank’s success. PNB’s deep connection with the Filipino community highlights its role in nation-building, fostering a sense of solidarity and neighborliness within the banking sector.
