Pharmaniaga Berhad stands as Malaysia’s largest pharmaceutical company, committed to integrity, transparency, and compliance in its operations. Established in 1998, the company provides end-to-end healthcare solutions, encompassing logistics, manufacturing, sales and marketing, regulatory affairs, medical product distribution, and community pharmacy services.
With a strong presence in Malaysia, Pharmaniaga supplies over 1,200 government hospitals and clinics, alongside serving private healthcare institutions, retail pharmacies, and other organizations. Expanding beyond its home market, the company has established operations in nine other countries, including Indonesia, Sri Lanka, Myanmar, Brunei, Singapore, Hong Kong, Macau, Maldives, and Papua New Guinea.
Commitment to Quality and Compliance
Pharmaniaga adheres to the highest international standards in pharmaceutical manufacturing and distribution. The company follows the Pharmaceutical Inspection Co-operation Scheme (PIC/S) requirements for Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP), ensuring product safety and effectiveness. Additionally, Pharmaniaga holds multiple ISO certifications, reinforcing its commitment to operational excellence.
As a government-linked company (GLC), Pharmaniaga has cultivated strong relationships with government agencies, providing strategic advantages for potential partners looking to explore pharmaceutical business opportunities in Malaysia.
Building a High-Performance Culture
At the core of Pharmaniaga’s success is its people-first approach, anchored in the values of Respect, Integrity, Teamwork, and Excellence. The company continuously fosters a strong workplace culture through structured engagement activities, including the Do It Right Campaign (DIRC), launched in 2015. This initiative instills a compliance-driven mindset among employees, ensuring diligence and efficiency in daily operations.
Recognizing that human capital is its greatest asset, Pharmaniaga invests heavily in learning and development programs, offering both technical and soft skills training. The company employs a 360-degree evaluation system, allowing employees to provide feedback on their superiors—promoting a transparent and inclusive work environment. Furthermore, its management strategies consider generational differences, ensuring an adaptive approach to leadership.
This comprehensive employee engagement strategy has yielded positive results. In 2016, Pharmaniaga scored 76% in the Employee Engagement Survey (EES) conducted by Aon, surpassing the Asia-Pacific average by 9%. The company also offers competitive benefits, including birthday leave, meal and tuition subsidies, car loan interest subsidies, and various team activities to maintain a positive work environment.
Driving Innovation and Sustainability in Healthcare
With rising healthcare and medicine costs, Pharmaniaga continuously enhances operational efficiency through prudent cost management and automation upgrades across its manufacturing plants.
Additionally, Pharmaniaga is a key player in the halal pharmaceutical industry, with majority of its plants certified by JAKIM (Department of Islamic Development Malaysia) since 2015. Out of its 430 products, 62 have obtained halal certification, with plans to expand this number beyond 200.
A Culture of Accountability and Collaboration
Pharmaniaga champions a culture of accountability, ensuring that issues are addressed openly rather than ignored. The management actively encourages team decisions, ensuring that diverse perspectives are considered and valued. Employees are also encouraged to adhere to established processes, reinforcing a culture of compliance through the principles of DIRC—doing things right the first time, and every time.
