N’osairis is a sustainable multinational company that offers innovative technologies to optimize business operations through managed services. Established in 2008, the Internet of Things (IoT) service provider initially focused on managed connectivity services, using secure wireless technologies as an alternative to traditional wired-leased line connectivity.
Today, the company delivers value-driven digital transformation solutions, partnering with renowned technology principals to extend their services to a wider market. N’osairis serves a diverse customer base, from SMEs to blue-chip corporations across Southeast Asia, including Malaysia’s electricity board, TNB, and the Philippines’ beloved Jollibee chain.
Customer-Centric Business Model
Rather than simply selling products, N’osairis prioritizes delivering value. The company operates on an OPEX/subscription model, ensuring clients receive necessary solutions without large upfront costs. This model also includes ongoing product and system optimizations to meet evolving business needs.
To maintain high performance within the organization, N’osairis employs a unique hiring policy. All employees begin on a contractual basis, with the opportunity to transition to permanent roles after a one-year performance review. This approach ensures only top talent remains, preventing stagnation within the workforce. For those who excel, the company fosters a sustainable and enjoyable work environment, offering compassionate labor policies, financial support during personal tragedies, meal and transport allowances, and even a weekly fruit supply.
Expanding IoT with an “Outside-In” Approach
N’osairis is pushing the boundaries of IoT by taking a proactive market-driven approach. A dedicated team conducts in-depth analysis of various industries to identify real-world challenges and develop tailored IoT solutions. By addressing specific pain points, the company strengthens its customer-focused strategies and enhances its ability to provide practical, results-driven services.
Unlike companies tied to proprietary hardware or software, N’osairis maintains flexibility in selecting the most effective technologies to achieve desired outcomes. This adaptability, coupled with its commitment to guiding clients through digital transformation, establishes lasting business relationships and fosters long-term growth.
Championing SME Success
N’osairis believes that small and medium enterprises (SMEs) can thrive beyond their traditional markets. With the right strategy, operational excellence, and a strong team, SMEs can compete on a larger scale. The company’s founders exemplify this belief through their journey in pioneering wireless connectivity for ATMs in Asia. After extensive research and investor pitches, N’osairis launched a pilot project with Malaysia’s Bank Simpanan Nasional (BSN), proving the viability of its concept.
The company took three years to break even, reaching RM209,000 in profits in 2013. By 2018, profits had soared to RM6.5 million after tax, demonstrating the power of perseverance and strategic execution.
Commitment to Corporate Social Responsibility
Corporate social responsibility (CSR) is deeply embedded in N’osairis’ core values, reflecting its belief in giving back to the communities it serves. The company’s radio stations regularly initiate community outreach programs under what it calls the Four Hearts of Service.
Beyond traditional CSR activities, N’osairis extends support through feeding programs, school infrastructure projects, and the donation of educational supplies and furniture. It also organizes medical and dental missions, providing free medicines to underserved communities. Uniquely, the company includes bloodletting programs, swine dispersal initiatives, and mortuary assistance in its CSR efforts, showcasing its dedication to holistic community welfare.
By prioritizing innovation, customer value, and social impact, N’osairis is not only reshaping the digital transformation landscape but also setting a new standard for corporate responsibility in the industry.
