“Eka Mas Republik shapes the future of digital connectivity in Indonesia through cutting-edge internet solutions, coupled with technological excellence and a customer-first approach.”
Eka Mas Republik, operating as MyRepublic, stands out as a prominent Internet Service Provider (ISP) in Indonesia, commended for its contributions to digital accessibility and cutting-edge internet solutions. Founded in 2015, MyRepublic offers a wide range of services, including high-speed fibre internet and pay TV, to both residential customers and small to medium-sized enterprises (SMEs). With remarkable milestones and a commitment to digital advancement, MyRepublic has firmly established itself as a leader in Indonesia’s fast-evolving telecommunications landscape.
One of the central pillars of MyRepublic’s success is its dedication to providing high-quality, full-fibre optic internet service, ensuring seamless connectivity without Fair Usage Policy (FUP) restrictions. With symmetrical upload and download speeds, MyRepublic’s infrastructure supports a growing digital society where robust and uninterrupted internet is essential for everything, from remote work to streaming. This pledge to quality allows it to meet the demands of Indonesia’s rapidly expanding internet user base, which surpasses 270 million people as of recent estimates.
Furthermore, MyRepublic’s customer-centric approach encompasses a well-developed after-sales service structure, offering round-the-clock support through multiple channels such as live chat, email, and call centres. By prioritising customer satisfaction and offering reliable solutions to internet-related issues, MyRepublic cultivates loyalty among its users, hence solidifying its reputation for dependable, high-quality service.
One of the company’s latest innovations is its “Zero Touch Operation,” a cloud-based initiative enabling streamlined, automated operations. Not only collaborating with Google Cloud, but MyRepublic also integrates data management systems, like the Network Information System Application (NISA), supporting swift data processing and allowing for proactive issue resolution. These initiatives illustrate MyRepublic’s commitment to integrating state-of-the-art technology to maintain and exceed its service standards.
Beyond providing high-quality internet services, MyRepublic is dedicated to fostering positive social impact through corporate social responsibility (CSR) efforts aligned with the global Sustainable Development Goals (SDGs). Notable among these initiatives is its contribution to SDG 4 (Quality Education), wherein MyRepublic offers free internet access to schools and organises digital literacy seminars. These efforts aim to equip students with essential digital skills, empowering Indonesia’s future generations.
Further advancing SDG 11 (Sustainable Cities and Communities), MyRepublic provides free internet in places of worship, enhancing digital accessibility for community members and promoting a connected and inclusive society. By supporting SDG 9 (Industry, Innovation, and Infrastructure), the company is also active in local neighbourhood development through digitalisation efforts, promoting resilient and innovative community infrastructures.
MyRepublic’s strides have not gone unnoticed in the industry. Under the leadership of CEO Timotius Max Sulaiman, the company has received several industry awards and recognition for its high-quality services and technological advancements. Among its accolades, the company received awards such as Speedtest Awards™ by Ookla®, Asian Telecom Awards 2023-2024, and APAC Stevie Awards 2024., acknowledging its persistence in delivering some of the fastest and most reliable internet speeds in Indonesia. This external validation highlights MyRepublic’s position as a trusted provider in a competitive market.
Moreover, Sulaiman’s leadership has garnered individual recognition, as he has been featured in notable industry publications, reflecting his strategic approach in steering MyRepublic towards continued innovation and success. His 18 years of industry experience have proven invaluable, with his insights and background in finance guiding the company through Indonesia’s dynamic digital landscape and solidifying its status as a trusted ISP.
One of the company’s latest innovations is its “Zero Touch Operation,” a cloud-based initiative enabling streamlined, automated operations. Not only collaborating with Google Cloud, but MyRepublic also integrates data management systems, like the Network Information System Application (NISA), supporting swift data processing and allowing for proactive issue resolution. These initiatives illustrate MyRepublic’s commitment to integrating state-of-the-art technology to maintain and exceed its service standards.
Beyond providing high-quality internet services, MyRepublic is dedicated to fostering positive social impact through corporate social responsibility (CSR) efforts aligned with the global Sustainable Development Goals (SDGs). Notable among these initiatives is its contribution to SDG 4 (Quality Education), wherein MyRepublic offers free internet access to schools and organises digital literacy seminars. These efforts aim to equip students with essential digital skills, empowering Indonesia’s future generations.
Further advancing SDG 11 (Sustainable Cities and Communities), MyRepublic provides free internet in places of worship, enhancing digital accessibility for community members and promoting a connected and inclusive society. By supporting SDG 9 (Industry, Innovation, and Infrastructure), the company is also active in local neighbourhood development through digitalisation efforts, promoting resilient and innovative community infrastructures.
MyRepublic’s strides have not gone unnoticed in the industry. Under the leadership of CEO Timotius Max Sulaiman, the company has received several industry awards and recognition for its high-quality services and technological advancements. Among its accolades, the company received awards such as Speedtest Awards™ by Ookla®, Asian Telecom Awards 2023-2024, and APAC Stevie Awards 2024, acknowledging its persistence in delivering some of the fastest and most reliable internet speeds in Indonesia. This external validation highlights MyRepublic’s position as a trusted provider in a competitive market.
Moreover, Sulaiman’s leadership has garnered individual recognition, as he has been featured in notable industry publications, reflecting his strategic approach in steering MyRepublic towards continued innovation and success. His 18 years of industry experience have proven invaluable, with his insights and background in finance guiding the company through Indonesia’s dynamic digital landscape and solidifying its status as a trusted ISP.
On the horizon, MyRepublic aims to expand its footprint further across Indonesia, working to extend digital access to more communities and small businesses. The company’s upcoming projects include continued enhancements to its existing infrastructure, and expanded partnerships with Over-the-Top (OTT) platforms and other technology providers. These collaborations will enrich MyRepublic’s service offerings, allowing it to adapt to and anticipate the evolving demands of Indonesia’s digital economy.
In line with its growth objectives, MyRepublic will continue to prioritise technological integration, leveraging advancements in cloud technology and data analytics to maintain a competitive edge. Its customer-focused initiatives will remain a central component, as MyRepublic’s loyalty programs and service enhancements reflect its dedication to ensuring an exceptional customer experience.
As the recipient of the Asia’s Best Performing Companies award by the ACES Awards, MyRepublic exemplifies a harmony of innovation, community engagement, and resilience. This recognition accentuates MyRepublic’s significant achievements in driving digital access, its strong allegiance to customer satisfaction, and its transformative impact on Indonesia’s telecommunications landscape.
Through a forward-looking approach, MyRepublic has set a benchmark for what a modern ISP can achieve, emphasising both technological excellence and social responsibility. With its strategic expansion and visionary leadership, PT. Eka Mas Republik is well-positioned to shape the future of digital connectivity in Indonesia and beyond, making this award a well-deserved milestone in its journey toward continued success.
