Microsoft is a global technology company specializing in software, personal computing, and cloud services. It is widely recognized for products like the Windows operating system, Microsoft Office suite, and Edge browser. The company also provides AI and cloud solutions such as Copilot, Azure, Microsoft 365, and OneDrive, along with gaming consoles like Xbox and touchscreen devices like Surface. Since opening its first office in Vietnam in 1996, Microsoft has expanded its presence with headquarters in Hanoi and a branch in Ho Chi Minh City. In Vietnam, the company focuses on four key areas: Modern Workplace, Business Applications, Infrastructure, and Data & AI.

Driving Innovation and Inclusion
Microsoft believes in using technology as a force for good, ensuring that innovation benefits individuals and businesses alike. The company provides digital access and essential tools to empower people, reinforcing that technology’s true potential lies in what users can achieve with it. Committed to its mission “To empower every person and every organization on the planet to achieve more,” Microsoft invests over $16 billion annually in research and development. Its focus remains on creating technology that is inclusive, responsible, and scalable while maintaining high ethical standards and trust.
Competitive Strengths
Microsoft’s success is driven by several key strengths: strong brand recognition, a diverse product portfolio, vast global reach, and sustainability initiatives. As a household name, Microsoft enjoys widespread trust and credibility, further strengthened by co-founder Bill Gates’ reputation as an innovator and philanthropist. The company’s extensive range of products spans multiple industries, including cloud computing, professional networking through LinkedIn, gaming, and AI solutions. Operating in over 190 countries, Microsoft has Windows installed on more than 700 million devices worldwide. Additionally, its sustainability efforts aim for carbon negativity by 2030 and the removal of all historical emissions by 2050, alongside philanthropy programs supporting education, healthcare, and disaster relief.
Supporting Communities and Businesses
Microsoft has been instrumental in Vietnam’s digital transformation, particularly during the COVID-19 pandemic. The company provided free Azure cloud services to the Ministry of Health for real-time updates and distributed Microsoft Office 365 A1 to seven million students and teachers nationwide. In recognition of its contributions, Prime Minister Vu Duc Dam acknowledged Microsoft Vietnam’s efforts in 2021. Microsoft has also worked with Vietnam’s Ministry of Public Security to combat cyber threats and partnered with financial institutions such as VIB, SSI Securities, ABBank, Sacombank, and Standard Chartered to enhance digital banking solutions. In the gaming sector, a strategic partnership with VTC Multimedia Corporation supported the release of Age of Empires in Vietnam. Additionally, in healthcare, Microsoft partnered with VinBrain to expand AI-powered medical solutions globally and collaborated with Trusting Social to integrate AI-driven enterprise solutions through Microsoft Cloud.