Founded in 1991 by Yeoh Eng Keong, Mega Laser Support Private Limited began as a laser printer service provider in Singapore, pioneering methods to re-manufacture toner cartridges. Over the years, the company expanded its offerings through the ‘Doctor Printer Maintenance Care’ program, providing immediate solutions for laser printers. This commitment to innovation and customer service has positioned Mega Laser as a trusted partner in the printing and IT industry.
Expanding Beyond Borders
By 1996, Mega Laser entered the Original Equipment Manufacturer (OEM) laser toner cartridge market internationally. By 2002, the company had evolved further, incorporating as a Private Limited company and diversifying into IT products and services. Today, Mega Laser serves a broad client base including educational institutions, banks, shipping industries, government organizations, and prestigious hotels in Singapore. Globally, it has established partnerships in Japan, the United States, Hong Kong, Korea, Malaysia, and beyond.
Strategic Financial Management and Resilience
Mega Laser’s growth is attributed to careful financial planning and a strong company culture. Yeoh emphasizes closely monitoring Profit & Loss, controlling cash flow, and ensuring operational spending is reasonable. The company has built a loyal workforce, with many employees having stayed for over a decade. During economic downturns, they adapt swiftly, cutting costs and restructuring operations where needed.
Customer-Centric Approach and Competitive Edge
Mega Laser stands out in the industry due to its commitment to customer satisfaction. The company goes the extra mile to provide detailed product information and tailored services. It regularly exchanges insights with business partners and clients, ensuring continuous improvement. By forming strategic alliances, Mega Laser strengthens its position in both domestic and international markets, fostering profitable and defendable business relationships.
A Vision for the Future
Looking ahead, Mega Laser aims to expand its product portfolio, distributing more renowned brands and OEM products. The company envisions growing its IT partnerships, further solidifying its reputation as a one-stop solutions provider for its global customers.
Hard Work, Relationships, and Personal Growth
Yeoh Eng Keong credits hard work, resilience, and strong relationships as the keys to success. He acknowledges the support of global business partners, such as UOB Bank, I You Tee Co. Ltd. (Korea), Union Computer Ltd. (Hong Kong and the Middle East), EMZ Co Ltd. (Japan), and Valley Supplies Inc. (USA & Europe), all of whom played vital roles in Mega Laser’s expansion.
Beyond business, Yeoh believes in maintaining a positive mindset and taking time to recharge. He emphasizes that success is not just about financial gain but also about happiness, strong relationships, and lifelong learning. Inspired by his mother’s selflessness and generosity, he carries forward the values of giving back and staying humble, proving that hard work truly creates luck and opportunity.
