Flatworld Solutions Inc. (Flatworld) is a global corporation specializing in information technology (IT), business consulting, and outsourcing services. Founded in 2002 and incorporated in 2004, Flatworld leverages technology to enhance business efficiency, bridge global distances, save time, and improve profitability. With sales and delivery centers in India, the Philippines, the United States, the United Kingdom, Kenya, Bolivia, and Colombia, Flatworld provides strategic support and personnel placement to deliver customer-centric solutions. In 2013, Flatworld Solutions (Philippines), Inc. was established in Davao City to offer world-class IT-Business Process Management solutions. Within just six years, the company expanded to over 1,200 employees.
Commitment to Quality and Security
Flatworld is an ISO 9001:2015 certified organization, ensuring adherence to stringent global quality standards across its service offerings. It is also ISO/IEC 27001:2013 certified for IT and IT-enabled services, including business consulting, technology solutions, software development, online marketing, and business outsourcing services such as mortgage processing, call centers, and healthcare solutions. The company takes a rigorous approach to data security, with an Information Security Management System (ISMS) certification that aligns with the American International Accreditation Organization (AIAO-BAR) risk management framework.
Competitive Edge and Technological Advancements
With over 16 years of experience in the global IT industry, Flatworld has honed its systems, processes, and best practices to deliver high-quality, customized solutions to businesses worldwide. Its proprietary project management and automation platforms enable seamless data access and outsourcing, giving clients a competitive advantage through fast project turnaround times, cost savings, adherence to international quality standards, and increased business productivity.
According to David Antony, Chief Executive Officer of Business Solutions at Flatworld, the company’s global delivery centers and experienced teams set it apart from competitors. With dedicated project management, transitions, and customer engagement teams available 24/7, Flatworld ensures seamless service through multilingual and multi-specialty professionals with strong communication skills.
Future of Business Process Automation
As the business process outsourcing (BPO) industry evolves, Flatworld is positioning itself at the forefront of business process automation (BPA). Technologies such as automation, machine learning (ML), and artificial intelligence (AI) are reshaping the industry. To stay ahead of the curve, Flatworld partnered with Quadratyx in 2017 to provide high-end data science services. Quadratyx specializes in AI-driven automation, enhancing back-office efficiency and optimizing human-machine interactions.
Corporate Social Responsibility and Community Impact
Beyond business, Flatworld is committed to social and economic development through its corporate social responsibility (CSR) initiative, Beyond Business. This program focuses on empowering communities by providing skills training and employment opportunities. Through partnerships with local organizations, Flatworld Philippines contributes time, effort, and resources to outreach programs, addressing key environmental concerns and encouraging employees to volunteer for social causes.
A Vision for Continued Excellence
Flatworld’s dedication to refined systems, best practices, and cutting-edge technology ensures that it consistently delivers tailor-made, high-quality solutions to enterprises worldwide.
