With over 150 years of experience, DKSH originated in Switzerland and specializes in market expansion services. The company expanded to Vietnam in 1890, but operations ceased due to war before being reinstated in 1991. Officially registered as DKSH Vietnam Co., Ltd. in 2008, it is now the leading market expansion services provider in Asia.
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Market Expansion and Business Growth
DKSH Vietnam helps businesses grow within Asia and beyond by leveraging its extensive global networks, industry expertise, and local insights. The company offers an integrated and tailor-made portfolio of services, including sourcing, market insights, marketing and sales, distribution and logistics, and after-sales services.
Guided by its five core values—integrity, empowerment, collaboration, entrepreneurship, and sustainability—DKSH Vietnam operates through four business units: Consumer Goods, Healthcare, Performance Materials, and Technology. Additionally, it has two joint ventures, serving over 300 global clients and more than 190,000 customers, including supermarket chains, convenience stores, mom-and-pop stores, and pharmacy chains.
Navigating Challenges with Agility
As a market leader, DKSH Vietnam demonstrates exemplary stewardship in its operations. Beyond providing access to essential consumer goods and healthcare products, the company prioritizes employee growth and engagement while making substantial CSR investments for the environment and community.
Like many businesses, DKSH Vietnam has faced challenges in an ever-changing environment, particularly during COVID-19. However, the company’s agility and adaptability allowed it to deliver growth even in difficult times. A strong business model, continuous digital transformation, and risk-mitigation strategies have enabled the company to remain resilient.
Commitment to Clients and Industry Growth
Despite external challenges, DKSH Vietnam has helped clients focus on product development and innovation while supporting business continuity. The company enables clients to grow their market share, increase penetration, reduce fixed costs, and navigate complexities through effective planning.
The company has also endured pivotal moments, including the Vietnam War, which temporarily halted operations, and recent policy reforms aimed at making Vietnam a developed country by 2050. As the government fosters public-private partnerships for sustainable growth, DKSH Vietnam remains committed to adapting and contributing to these changes.
Corporate Governance and Strategic Growth
DKSH Vietnam’s strong corporate governance has set it apart from competitors. As a strategy for growth, the company focuses on expanding its existing business units, enhancing service offerings, and increasing operational efficiency. The five core values remain integral to its operations, ensuring sustained success.
This commitment has earned DKSH Vietnam multiple accolades, including being named one of the Best Companies to Work For in Asia by HR Asia in 2020 and 2021 and receiving the Corporate Excellence award under the Asia Pacific Enterprise Awards (APEA) 2021. The company has also been recognized by local authorities for its contributions to the market and society.
Employee Growth and Engagement
With nearly 4,000 employees as its greatest asset, DKSH Vietnam fosters a strong sense of belonging through various programs and initiatives. The company recognizes talent competition and retention as challenges for the future and strives to build lasting connections with employees by encouraging them to grow with passion, act with purpose, deliver with direction, and care for others.
Diversity and inclusion are also key focus areas, with over 50% of employees being women, including those in managerial and senior leadership positions. Employees have the option to work remotely up to 40% of their time to maintain work-life balance.
Learning, Development, and Leadership Initiatives
DKSH Vietnam invests in employee growth through learning and development programs that cover professional training and soft skills development. The Talent Incubator program offers employees opportunities to shadow top management and receive coaching to become future leaders. Additionally, the company partners with universities to create specialized programs that help employees further their education.
Corporate Social Responsibility and Sustainability
During the peak of the COVID-19 pandemic, DKSH Vietnam contributed over USD 1 million through 20 donation activities, including a partnership with the Vietnam Young Physicians Association to aid post-COVID-19 patient recovery.
Environmental sustainability is also a priority. In 2020, the company reduced carbon dioxide emissions by 8%, with a target of an additional 35% reduction by 2025. This is achieved through optimized transport and energy use, as well as increased reliance on renewable energy. DKSH Vietnam also launched the “Together We Save The Earth” campaign, inspired by the group’s Faster – Leaner – Greener project, aimed at reducing waste, particularly in office spaces.
Recognized Industry Champion
As an Industry Champion of the Year, DKSH Vietnam is recognized by ACES as a leader in the market expansion services industry. The company proactively shifts business paradigms while using profits for social good, reinforcing its commitment to sustainable development in Vietnam, Asia, and beyond.
Leadership Endorsement
“The businesses that are crazy enough to think they can change the world are the ones that actually do. DKSH Vietnam Co., Ltd has made an extraordinary impact that few others will achieve in our lifetime. Despite its successes, it holds itself accountable for the well-being of others. What more can’t it do?”
Shanggari Balakrishnan, Chief Executive Officer, MORS Group
With a strong foundation in corporate governance, employee empowerment, and sustainability, DKSH Vietnam continues to drive business growth while making a meaningful difference in the communities it serves.
