Established in 2012, Complete Human Network Sdn Bhd (CHN) is a Malaysian-based IT service provider specializing in Enterprise Mobility as a Service (EMaaS). As a purpose-built Mobile First Provider, CHN has pioneered enterprise mobility solutions in the Asia Pacific region, serving a diverse range of industries including government, banking, insurance, oil and gas, aviation, FMCG, retail, healthcare, and SMEs.
Expanding Digitalization with Enterprise Mobility
CHN’s B2B2C business model has allowed them to extend EMaaS services to mobile workforces, enabling companies to seamlessly connect employees, contractors, agents, and service workers. Currently managing over half a million devices for major corporations such as Petronas, Malaysian Airlines, Bank Negara Malaysia, Shopee, and Uniqlo, CHN continues to lead digital transformation across industries.
The global shift towards digital adoption, accelerated by the Covid-19 pandemic, has reinforced CHN’s belief that digitalization is no longer optional but a necessary step for businesses. Their pay-per-use model offers companies the flexibility to scale digital solutions according to their readiness, eliminating the need for heavy upfront investments while minimizing financial risk.
Delivering Humanized Digital Experiences
As a service-oriented company, CHN maintains close engagement with customers through its 24/7 support center, ensuring proactive solutions to emerging challenges. Their commitment to providing a personalized digital experience differentiates them from competitors, making them a preferred mobility solutions provider in the region.
CHN’s connection to global mobility trends is strengthened by its partnership with the Global Enterprise Mobility Alliance (GEMA), a Swiss-based organization providing global mobility services through in-country experts. As one of the few licensed GEMA Mobility Managed Service providers in Asia Pacific, CHN remains at the forefront of enterprise mobility innovations.
Enhancing Security and Digital Transformation
Recognizing that enterprise mobility and data security go hand in hand, CHN integrates compliance-driven security solutions into its services. Partnering with leading technology providers such as Apple, Microsoft, Google, Samsung, VMWare, and MobileIron, CHN ensures that businesses operate within a secure digital ecosystem.
Beyond mobility solutions, CHN offers end-to-end device lifecycle management, mobile security, device protection, and telco services, reducing complexity for businesses undergoing digital transformation. Their utility-based model provides mobility and security as essential services, tailored to customers’ specific needs.
In line with its commitment to digital innovation, CHN recently launched a digital payment solution in partnership with leading Malaysian banks. As one of the first master merchants of Tap2Phone, CHN is driving digital payment adoption and financial inclusivity.
Commitment to Corporate Social Responsibility
CHN believes in the importance of corporate social responsibility, actively contributing to environmental sustainability, workforce development, and education. Working with Talent Corp and the Malaysian government, CHN supports re-skilling and employment initiatives for individuals affected by the pandemic. Additionally, they collaborate with universities and colleges to mentor students in cybersecurity and enterprise mobility careers.
Achievements and Future Vision
Over the years, CHN has earned numerous accolades, including the Apple Best Enterprise Partner Award, CIO Outlook’s Top 10 Most Admired Tech Solution Provider recognition from 2017 to 2020, and strategic partnerships with MobileIron, Google Android Enterprise, and VMware Workspace One.
CHN’s mission is to become the digital platform of choice, positioning itself as the largest and fastest-growing Enterprise Mobility service provider in Asia. By helping businesses bridge the digital divide, CHN drives productivity, cost savings, and work-life balance, shaping the future of digital transformation across industries.
