Bangkok Life Assurance

Commitment to Sustainability and Ethical Governance‍

Bangkok Life Assurance Public Company Limited (BLA) is redefining the role of life insurance in Thailand by embedding sustainability into its core business strategy. Recognized as the Sustainability Rising Star at the ACES Awards 2024, BLA has demonstrated leadership in environmental responsibility, social impact, and governance. Aligning with the United Nations Sustainable Development Goals (SDGs) and guided by the Governance, Risk, and Compliance (GRC) framework, the company ensures transparency, ethical operations, and fairness in all aspects of its business.

At the heart of its sustainability strategy is the Happy Ps Model. Happy Place promotes good governance and integrity, Happy Peace enhances financial security through modern and transparent insurance solutions, and Happy People drives positive societal and environmental impact.‍

Environmental Impact and Climate Resilience‍

BLA has made measurable progress in reducing its environmental footprint. Between 2020 and 2023, the company achieved a 29 percent reduction in electricity consumption and a 16 percent decrease in total greenhouse gas emissions. By embracing digital transformation, including the BLA Happy Life mobile app, BLA has also cut paper usage by 30 percent, streamlining operations while lowering its carbon footprint.

Water conservation and waste management are also key priorities. Through the 3R (Reduce, Reuse, Recycle) strategy, BLA actively engages employees in sustainability efforts, encouraging responsible waste disposal and resource optimization. The company is also committed to long-term climate risk management, working toward carbon neutrality and net-zero emissions through innovative policies and initiatives.

‍Empowering Communities Through Social Responsibility‍

BLA extends its sustainability efforts beyond environmental impact by fostering financial literacy and community well-being. The company has partnered with hospitals, schools, and community organizations to provide education on financial security and healthcare. The Clear and Peaceful Minds Program and collaborations with BG Pathum United Football Club help promote youth development through sports and financial workshops, encouraging healthier lifestyles and financial independence.

BLA’s dedication to social impact has earned it multiple ACES Awards, including the Community Initiative Award in 2022 and 2023 and recognition as one of Asia’s Top Community-Centric Companies in 2020. These accolades reflect the company’s ongoing mission to uplift communities while ensuring economic resilience.‍

A Future-Forward Approach to Sustainability‍

BLA’s sustainability initiatives are guided by a robust governance framework led by the Corporate Governance and Sustainability Committee, ensuring accountability and progress toward long-term goals. Moving forward, BLA remains committed to expanding its sustainability impact by setting ambitious targets in environmental conservation, employee engagement, and financial literacy.

As a leader in Thailand’s life insurance industry, Bangkok Life Assurance continues to shape a more sustainable, equitable, and resilient future. Through strategic innovation, social commitment, and responsible business practices, BLA is not only securing lives but also driving meaningful change for generations to come.