A significant challenge for Rivero and RLC came during the COVID-19 pandemic. The pandemic brought shifts in consumer behaviour, impacted tourism, and reduced demand for commercial spaces. Yet, despite these obstacles, the RLC Leadership Team spearheaded initiatives that allowed the company to endure by innovating, pivoting, and continuously growing. These strategies include the development of flexible co-working spaces and the expansion of RLC’s digital capabilities, including digital tools for construction efficiency, collaborative digital platforms, and enhanced online channels that addressed new consumer needs. Malls were reconfigured to include fulfilment centres, open-air spaces, delivery solutions, and life-style apps making them more aligned with post-pandemic demands.

The company’s adaptation of these strategies earned RLC numerous awards, including Employer of the Year titles from both the Philippine Inquirer and Statista for 3 straight years, as well as Developer of the Year from Property Guru for 3 straight years as well. Additionally, RLC has been recognised as an EDGE Champion for green-certified buildings, underscoring its commitment to sustainability. The company’s dedication to quality, sustainability, and good governance has resulted in repeated honours from both the Cambridge IFA and the Securities and Exchange Commission of the Philippines.

Rivero has been key in laying down the foundation of the company’s Sustainability Principles. Through an extensive macro-economic scan across its value chain, and a thorough dialogue across all its stakeholders, RLC was able to identify which ESG areas it has most impact on. As a result of this exercise, 7 focus areas were identified which now serve as the company’s compass in prioritising initiatives, helping it decide which opportunities to focus on.

Under Rivero’s leadership, RLC has strengthened its Sustainability credentials as a company that values both performance and the well-being of its people, championing inclusivity and personal growth among its 3,299+ employees. Employee engagement surveys reveal that RLC is seen as an inclusive, growth-oriented employer, with employees citing the company’s strong focus on professional development through various training and leadership programs as a benefit.

During this time, RLC also successfully established Robinsons Land Foundation Inc (RLove) – an organisation that focuses on supporting various causes related to community development, education, health, and disaster relief. Through RLove, RLC seeks to uplift underprivileged communities and create positive social impact. This program reflects RLC’s dedication to giving back to the communities it serves, fostering a culture of compassion, and promoting sustainable development.

Looking ahead, Rivero envisions himself as a future key leader and operator in RLC, aspiring to lead a company that leaves a lasting legacy in urban development and community impact. His long-term focus includes prioritising sustainability, customer-centricity, community well-being, and employee empowerment. His emphasis on work-life balance and personal fulfilment complements his business pursuits, as Rivero values strong relationships, physical health, and time spent with his family for a well-rounded life.

Rivero exemplifies the values of resilience, strategic innovation, and social impact. His leadership has not only positioned RLC as a dynamic, adaptable force in real estate, but has also set a standard for inspiring executive leadership across Asia. Rivero’s story is a testament to the profound impact of visionary leadership on businesses and communities alike. His contributions serve as an inspiration, underscoring the vital role of compassionate, forward-thinking leadership in shaping a brighter future for industries and society.